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TERMS OF SERVICE

1. Offers and conclusion of contract:

Our offers are always non-binding. A contract only comes into being through our written order confirmation.

2. Prizes:

Postage, packaging and transport costs will be invoiced separately. All prices quoted do not include the statutory value-added tax.

3. Terms of payment:

Our invoices are payable within 14 days of the invoice date. Otherwise, the terms of payment agreed separately in the order shall apply.

4. Retention of title:

a) We reserve ownership of the delivery items until payment.
b) If the customer behaves in breach of contract, in particular if he is in arrears with payment, we are entitled to take back the goods after a reminder and the customer is obliged to surrender them.
c) The assertion of the retention of title and the seizure of the delivery items by us are not considered withdrawal from the contract unless this is expressly declared by us in writing. In the case of use by merchants, a legal entity under public law or a special fund under public law, the following also applies:
d) The customer is entitled to resell the delivery items in the ordinary course of business; however, he already assigns to us all claims in the amount of the purchase price agreed between us and the customer (including VAT) that accrue to the customer from the resale, regardless of whether the delivery items are resold without or after processing. The customer is entitled to collect this claim after its assignment. Our authority to collect the claims ourselves remains unaffected; however, we undertake not to collect the claims as long as the customer duly meets his payment obligations and is not in default of payment. If this is the case, however, we can demand that the customer discloses the assigned claims and their debtors, provides all the information required for collection, hands over the relevant documents and notifies the debtors (third parties) of the assignment.
e) The customer may neither pledge the delivery items nor assign them as security. In the event of seizure, confiscation or other dispositions by third parties, the customer must inform us immediately and provide us with all information and documents that are necessary to protect our rights. Enforcement officers or a third party must be informed of our property.

5. Quantity discrepancies:

Deviations in quantity of +/- 10% are due to technical reasons and entitle us to change the agreed delivery quantity, insofar as this is reasonable for the customer.

6. Delivery and performance time:

We make every effort to meet the deadlines and deadlines you specify. Dates and deadlines are only binding if they are expressly guaranteed in writing. We are entitled to make partial deliveries.
If the performance is delayed for reasons for which we are responsible, the customer is entitled to withdraw from the contract if he has granted us a grace period of at least 4 weeks in writing.

7. Risk of loss:

The risk is transferred to the customer as soon as the consignment has been handed over to the person carrying out the transport and/or to the company or company carrying out the transport or has left our warehouse for the purpose of shipment.

8. Warranties:

Outside of the purchase of consumer goods, the customer has a right to rectification of defects (repair) for a period of one year after acceptance of the delivery item. If we are unable to rectify a defect that is subject to our warranty obligation or if further attempts at rectification are unreasonable for the customer, the customer can demand rescission (cancellation of the purchase contract) or price reduction (reduction of payment) instead of rectification. Natural wear and tear is excluded from the warranty in any case. We are only liable for further claims and rights in cases of intent and gross negligence. Moreover, liability is excluded.

9. Compensation:

Claims for damages due to impossibility of performance, non-performance, positive breach of contract, culpa in contrahendo and tort are excluded both against us and against our vicarious agents and vicarious agents, unless the damage was caused intentionally or through gross negligence.

10. Other Provisions:

For all disputes arising from the contractual relationship, if the customer is a merchant, a legal entity under public law or a special fund under public law, legal action must be taken at the court responsible for our company headquarters. We are also entitled to sue at the customer's headquarters. German law applies exclusively, excluding the laws governing the international purchase of goods, even if the customer's registered office is abroad. Should a provision be or become void, the validity of the other provisions shall remain unaffected.

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